About ACA
Roles & Strategies
Objectives and Strategies for 3-Year Plan
Strategic Focus 1
Capacity Building – Professionalism
- Consolidate clinical support and supervision
- Establish an Agency Service Model Framework (Trauma-Informed Care)
- Develop strategies to promulgate uniqueness of ACA
- Develop a measurable staff competencies scale
Strategic Focus 2
Capacity Building – Staffing
- Adopt management supervision
- Enhance staff learning
- Reinforce shared vision, mission and belief
- Enhance cohesion and team work
Strategic Focus 3
Align Financial and Human Capital for Shared Resilience
- Develop financial strategy
- Enhance staff stability
Strategic Focus 4
Stakeholder Liaison, Funding Opportunities
- Explore collaboration opportunities and new audience groups
- Develop collaboration opportunities
- Strengthen service user engagement
- Enhance volunteer engagement
Strategic Focus 5
Service Development
- Assess service outcomes to pivot future service pathways
- Develop services beyond MRR – Direction of Hotline service
- Extend beyond Home Visitation service
Strategic Focus 6
Advocacy
- Prioritise and push forward child advocacy issues
Strategic Focus 7
Business Processes Optimisation
- Review staff engagement in Incident and Complaint management
- Set indicators of administrative processess
- Optimise HR matters
Strategic Focus 1
Capacity Building – Professionalism
- Consolidate clinical support and supervision
- Establish an Agency Service Model Framework (Trauma-Informed Care)
- Develop strategies to promulgate uniqueness of ACA
- Develop a measurable staff competencies scale
Strategic Focus 2
Capacity Building – Staffing
- Adopt management supervision
- Enhance staff learning
- Reinforce shared vision, mission and belief
- Enhance cohesion and team work
Strategic Focus 3
Align Financial and Human Capital for Shared Resilience
- Develop financial strategy
- Enhance staff stability
Strategic Focus 4
Stakeholder Liaison, Funding Opportunities
- Explore collaboration opportunities and new audience groups
- Develop collaboration opportunities
- Strengthen service user engagement
- Enhance volunteer engagement
Strategic Focus 5
Service Development
- Assess service outcomes to pivot future service pathways
- Develop services beyond MRR – Direction of Hotline service
- Extend beyond Home Visitation service
Strategic Focus 6
Advocacy
- Prioritise and push forward child advocacy issues
Strategic Focus 7
Business Processes Optimisation
- Review staff engagement in Incident and Complaint management
- Set indicators of administrative processess
- Optimise HR matters
